Terms & Conditions
Customer Care
Welcome to GHASAQ ALSHAMS, the leading destination for cutting-edge technology solutions in Dubai Deria. By accessing our website and using our services, you agree to be bound by these Terms and Conditions. Please take the time to carefully read and understand these terms before proceeding.
GHASAQ ALSHAMS provides a marketplace where users can buy and sell mobile phones and related accessories. Whether you're looking to purchase a new or used mobile device, or sell an old one, we aim to offer a secure and straightforward platform for both buyers and sellers.
Services Provided:
We provide the platform for individuals and businesses to list, buy, and sell mobile phones, accessories, and related products. Our platform enables buyers to securely make payments and sellers to manage their listings.
Access to Services:
Access to the Platform is free, but certain features may require registration and/or subscription fees. You are responsible for ensuring that you have the necessary equipment, including a device with internet access, to access the Services.
Privacy & Safety
To use certain features of the Platform, such as making purchases, listing products, or managing orders, you will need to create an account. By creating an account, you agree to the following:
Accurate Information:
You agree to provide accurate, complete, and up-to-date information during registration. This includes, but is not limited to, your name, address, email address, payment details, and other relevant information.
Account Security:
You are responsible for maintaining the security and confidentiality of your account credentials, including your username and password. You agree to notify us immediately if you suspect unauthorized access or use of your account.
Account Suspension or Termination:
We reserve the right to suspend or terminate your account if we believe you have violated these Terms or engaged in fraudulent activity.
Shipping Inquiries
We offer shipping to the following regions:
Domestic Shipping: We currently ship to all regions within UAE. This includes major cities and rural areas.
International Shipping: We offer international shipping to select countries. Please check the availability of shipping to your location during checkout.
If we do not currently ship to your location, feel free to contact us, and we will do our best to accommodate you in the future.
Payment Methods
At Ghasaq Alshams, we strive to make your shopping experience as easy and secure as possible. We offer a variety of payment options to suit your needs. Below are the payment methods we accept:
Accepted Payment Methods
1. Credit & Debit Cards
We accept all major credit and debit cards, including:
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Visa
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Mastercard
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Stripe
Simply enter your card details at checkout to complete your purchase.
2. PayPal
Pay with your PayPal account for a quick and secure payment option. If you have a PayPal account, you can link it to your bank account, credit card, or PayPal balance for payment.
3. Bank Transfer
For larger transactions, we accept direct bank transfers. Once your order is placed, we will send you the necessary bank details to complete the payment. Please note that your order will be processed once the payment is confirmed.